Delhi youth nabbed after scamming Amazon 166 times for Rs52 lakh

Leslie Hanson
October 12, 2017

In a shocking case, two Delhi men falsely obtained refunds from e-commerce giant Amazon on 166 mobile phones. Later, he would call up to complain that the box was empty and get a refund.

The accused, who has been identified as Shivam Chopra, allegedly ordered almost 166 expensive phones from Amazon India between April to May this year and got refunds worth almost Rs 50 lakh claiming that he had received an empty box. He would then speak with the delivery associate and collect his order at a mutually decided place within the locality. His interrogation has left the police, and perhaps even Amazon, stunned at the manner in which he executed the con for months without anyone smelling something fishy about his frequent orders for mobile phones on the e-tailing portal. Chopra was placing orders on fictitious addresses and claiming refunds from the company.

During an internal inquiry by the company, it was found that the accused used 141 phone numbers and 48 customer accounts to place these orders and a refund was sought against each of those, they said.

The police started investigating the case after receiving a complaint from Syed Ishaq (36) on behalf of Amazon Seller Services Private Limited.


Shivam managed to carry out the pre-meditated theft by procuring nearly 150 SIM cards under fake identities from a local telecom store owner and created more than 50 email IDs using those numbers.

During the questioning, Shivam confessed to the crime and said that once he procured the phones he sold it on another online marketplace OLX or Gaffar market, a west Delhi market for mobiles.

Amazon's return policy didn't check the authenticity of the claim (which is a huge error), and used to simply refund the whole amount as a gift voucher to Shivam. Chopra allegedly used different SIM cards to place his multiple orders with Amazon, citing a new customer name and residential address each time.

After an inquiry, the police filed a case in August. The cops had to trace mobile numbers used to make calls, question locals and take the help of Amazon delivery boys to identify Chopra.

Other reports by Iphone Fresh

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