Chipping Sodbury and Winterbourne Natwest branches to close in nationwide shake-up

Lester Mason
December 2, 2017

The branch on High Street in Harpenden will close on Tuesday, May 22, 2018; the branch on Watling Street in Radlett will close on Tuesday, June 12.

The Littlehampton branch of Natwest will close next year due to low numbers of customers.

It added: "Since 2012, we have seen the way people use NatWest Saffron Walden branch change dramatically".

"Transactions in NatWest Gainsborough branch have reduced by 37 per cent since 2012 with now only 58 customers visiting the branch on a weekly basis".

A spokesperson for RBS, who own NatWest, said: "More and more of our customers are choosing to do their everyday banking online or on mobile".

A spokeswoman for RBS said that the decision to do so was based on lack of use by customers, who, she said are using digital and other options more regularly.

It is the latest in a slew of banks to announce closures, following revelations from Halifax and Lloyds Bank earlier this week that they would close branches in Norwich, Acle, Bungay, Halesworth and Southwold - resulting in 99 job losses - branch closures and job cuts at Yorkshire Building Society and the possible loss of East Anglia's last remaining Norwich and Peterborough Building Society branches in Norwich and Ipswich.

They are contacting vulnerable and regular customers, and have created a task force of "TechXperts" to train and support customers until the branch closes.

A spokesman for RBS said that the move was in response to more of its customers using online services.

Other local branches set to face closure are Wootton Bassett, Melksham, Hungerford and West Swindon. This service can be accessed on a mobile or tablet, via a video connection. Customers can pay money in, take money out, check balances and business customers can get coinage.

Banking chiefs announced today [Friday] a decision has been made to shut down the three branches in order for NatWest to plug a hole in its spending. They will be able to work flexibly to support customers, including holding customer appointments in community locations and at customer homes where necessary.

Other reports by Iphone Fresh

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