Mother and 2-year-old child kicked off Spirit Airlines flight

Lloyd Doyle
December 11, 2017

I didn't want to cause any trouble, so I immediately pulled my son off and forced-buckled him into the seat, which set off uncontrollable crying for the next 25 minutes to the great dismay and earache of everyone on the plane. She asked why she was being asked to disembark if the baby was strapped in.

At that point, the crew told Rui to leave the plane. "The whole plane of passengers can testify that the plane's door was still open, was stationary at the gate, NOT in taxi mode as your statement says". Did Spirit Airlines go overboard, or should Ru have known better and breastfeed her son prior to boarding the flight and heeded safety protocol demands even if they didn't fully make sense to her or fit in with her schedule?

In video shot by Rui, she was confronted by airline personnel and security in the terminal and told she could not get back on the plane with her family, with the only explanation given that she was removed for "not complying".

'I just want to know why we are getting kicked off the plane!' Rui, who is from Shanghai but has lived in the U.S. since attending college, said.

"It was humiliating to be chased off a plane in front of hundreds of people", said Mei. Fellow passengers who saw the incident unfold said they were "disgusted" by how Spirit treated the family.

She recorded the interaction on her cellphone camera.

'Because you were not compliant, ' was the answer she was given. However, the employee refused to give more details.


"If this happened to your family".

Rui said that her mother and father, two natives of China who lived through a traumatic time during the Cultural Revolution, were terrified already from the problem with officials from the airline. The family had to wait over an hour for their luggage, but it never returned.

However, things got worse, said Rui. Then, after riding back home, Rui's father, who suffers from heart ailments, collapsed and had to be rushed to the emergency room. To protect the safety of our guests and crew, FAA regulations and airline policies require all passengers to stay seated and buckled during takeoff and landing. "As a courtesy, we've issued a full refund to the passenger in question." .

The incident is the latest blow this year for the family, which never made it to NY. The run-in with Spirit was another blow in an already tough year, Rui said. Rue said they lost their house during Hurricane Harvey and have been living in temporary housing.

Mei Rui, a Yale graduate, holds degrees in molecular biophysics and biochemistry and music. She was nominated for Grammy in 2015. In videos taken at the gate afterwards, staff can be seen laughing and refusing to tell her exactly what they had done wrong beyond saying they did "not comply with instructions".

Look, I hate crying babies on an airplane, but they are tiny humans who occasionally need to be transferred from one place to another.

Other reports by Iphone Fresh

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