Chromecast Confirmed to Cause Local Network Dropout Issues

Doris Richards
January 15, 2018

It has now been confirmed pretty much worldwide from multiple sources: due to a major internal bug, Google Cast devices, such as the Chromecast 4K, the Google Chromecast and Google Home are causing major temporary WiFi blackouts for users all over the place. Not only users with different TP-Link routers, but even those using Linksys, Synology, and other routers are also reporting the same problem. Google said the case is now under probe and called on affected users to continue submitting reports on the matter. As it turns out it isn't just the Home Max that is to blame as other Google devices are reportedly acting up as well.

"My Google Home Max arrived today. It took it going down a few more times for me to realize the Max was causing it; whenever I tried to stream radio or Spotify, the Wi-Fi died and had to be restarted", the user reported. From what we have gathered so far, the issue appears to be related to some recent releases of Android OS and Google Apps. According to the complaints on the Google Product Forum, the Home Max is "killing the WiFi network" for many users. The longer your device is in "sleep", the larger this packet burst will be according to the FAQ from TP-Link.

Google says it is aware of the complaints and promised a fix as soon as possible.

Some router makers, most notably LinkSys, Netgear and TP-link have already put out firmware updates to fix this problem, but for users whose router doesn't yet have a solution, the main work-around for now is to disconnect any Google devices from your network. Instead of sending these packets in 20-second intervals, the Home Max is apparently spamming thousands of them and overloading the router.

Other reports by Iphone Fresh

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