Apple will fix Series 2 watch batteries for free

Doris Richards
April 15, 2018

Apple this week initiated a new service program that grants free, out of warranty repairs to Apple Watch Series 2 owners whose device suffers from a swollen battery or refuses to turn on. Customers looking for a refund on a previously paid Apple Watch Series 2 battery replacement should contact support.

Apple is certainly no stranger when it comes to battery-related issues concerning its products, ranging from battery shortages impacting the company's ability to fix older MacBooks to an iPhone battery overheating and smoking in an Apple Store, forcing its evacuation.

Eligible devices are any 42mm Series 2 Apple Watch models in the Sport, Nike+, Hermès, and Edition lines.

According to the document, "some" Apple Watch Series 2 models will not power on or exhibit swollen batteries "under certain conditions". The company will service eligible devices for up to three years after the original purchase.

Notification of the new fix policy was sent to service providers in the United States, Canada, Mexico and Europe, suggesting the initiative is a worldwide effort. Apple will also fix watches when the display pops out of place due to the same issue.

It's somewhat unclear as to what is covered under the memo's mention of an Apple Watch Series 2 not powering on. Apple has nearly always replaced or serviced such devices and generally covers expanded batteries past the 1-year warranty date, regardless of a program such as this.

Apple implemented a similar policy regarding those as well. Naturally, the device must be inspected by Apple employees to confirm what is causing the issue.

Other reports by Iphone Fresh

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