Glitch hits Telstra wholesale customers

Lloyd Doyle
June 21, 2018

Several customers accessing Telstra services through MVNOs such as Woolworths Mobile, ALDIMobile and Belong have also reported connection problems today.

Telstra confirmed to CRN that a number of users were experiencing "intermittent" outages on its wholesale network due to a "vendor platform issue".

As reported by News Corp Australia, the disruptions saw mobile internet and voice services affected in a number of cities, including Sydney, Melbourne, Adelaide and Brisbane.

Australian mobile customers have been dealt another blow with reports the company is facing another wide-sweeping outage.

Despite the string of outages, Telstra networks group managing director Mike Wright has previously rejected calls for all customers to be compensated, and said even a day of unlimited mobile data downloads would not be considered as customers "with such generous allowances" did not need it. "We apologise to these wholesale customers for any inconvenience", the spokesperson said.


It comes a month after Telstra's 3G and 4G mobile networks collapsed, affecting businesses and major banks.

Furious Telstra users have been hit once again by another outage with users taking to social media to once vent their frustrations at the Telco.

Millions of Australians were left without internet access during the outage and even after restoring services, Telstra was unable to pinpoint the cause of the fault.

Telstra said the fault was confined only to smaller operators that wholesale from its network.

Other reports by Iphone Fresh

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