Answer Update lets Alexa get back to you when she's stumped

Doris Richards
August 9, 2018

Earlier, when a user would present Alexa with a query that the voice assistant can not figure out, it would reply with phrases such as "I can not find the answer to the question I heard", or "Sorry, I didn't understand the question". The notification will come on the device if you've enabled the feature, according to TechCrunch.

Now if you turn on Answer Update, it'll reply with "If you ask me a question and I don't know the answer but I find out later, I'll notify you".

Amazon Alexa doesn't have all the answers.

First noticed by Voicebot, Amazon calls the feature Answer Update, and tells us that it's rolling out to Alexa users over the next week.


This is an optional feature that is not enabled by default. Spotted by Voicebox, the feature has started showing up on some Alexa-enabled devices in the US.

This update means there'll be a new answer to questions, with the speaker now fobbing you off by saying it'll notify you should it ever work out the answer. The virtual personal assistant will answer, "Okay, if you ask me a question and I don't know the answer, but I find out later, I'll notify you".

Previously the assistant would have evaded the question with something akin to "Sorry, I don't know the answer to that", or "I didn't understand the question". Unfortunately for Amazon, nobody really uses that feature.

Other reports by Iphone Fresh

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