Gatwick Airport posts flight info on white boards after digital screens fail

Lloyd Doyle
August 20, 2018

People queue to enter the terminal at Gatwick Airport in southern England, Britain, May 28, 2017.

Gatwick Express, which provides trains to the airport, said the issues "may result in screens around the station showing no information".

Hundreds of passengers have resulted to huddling around a single whiteboard as staff write gate information by hand.

The problems have been going on for at least three hours at one of the UK's busiest airports.

"Due to an ongoing issue with Vodafone - a provider of IT services for Gatwick - flight information is not being displayed correctly on the airport's digital screens and is now displayed manually in the terminals".

"We are expecting to resolve the issue soon and apologise for the inconvenience".


"We have identified a damaged fibre cable which is used by Gatwick Airport to display flight information".

"A handful" of passengers missed their flights due to the screen failure, a Gatwick Airport spokesman told Business Insider.

Hordes of passengers have been pictured gathered around whiteboards at the airport to try and find out information about their flights.

Some 45.6 million passengers travelled through Gatwick Airport past year, according to statistics from the Port Authority of NY and New Jersey.

According to Gatwick airport's Twitter account, the issue has been caused by a fault with Vodafone's IT systems - rendering the big screens inoperable.

Other reports by Iphone Fresh

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