Thousands affected by technical glitch at Barclays bank

Lloyd Doyle
September 22, 2018

RBS, NatWest and Ulster Bank say the problems that meant customers could not access their bank accounts online on Friday have been "resolved".

United Kingdom bank customers have faced more misery as Royal Bank of Scotland became the latest lender to suffer problems with its mobile banking services, leaving millions without online access to their accounts.

Problems at Barclays began yesterday morning at 10:44 and lasted until after 4pm, the bank said.

"Customers are still able to use Barclays Mobile Banking app to check their balance, make and receive payments".

Barclays, which boasts 24million customers, still hasn't shared specific details on exactly what has caused the issue or when the service will be back up and running.

On Twitter, a number of customers have complained that they are unable to make business payments.


However, throughout the day customers had been tweeting their frustration. A notice on Barclays' service status page reads: "We're sorry, you won't be able to speak to us right now - we're working to fix a problem with this service".

Paul Girling told the BBC: "A significant payment due into my account has gone missing".

Then on Thursday Barclays customers were locked out of their accounts online for several hours.

The latest banking problems follow TSB's huge IT meltdown earlier this year, following a botched IT switch which saw customers locked out of their accounts.

Others took to Twitter to complain with one claiming to have lost £4,800 and another saying he needed cash to buy food.

Other reports by Iphone Fresh

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