Paul Chipotle manager fired after reportedly asking customers to pay before ordering

Lloyd Doyle
November 20, 2018

"You have to pay because you never have money when you come in here", the manager says in the video.

"Can a group of young well established African American get a bite to eat after a long workout session?" asked Twitter user Masud Ali, who posted the clip of him and his friends at a St. Paul, Minnesota branch of the U.S. burrito chain on Friday.

The restaurant chain said in a statement Monday that it reversed it's decision after it "spent the last few days reviewing the evidence available to us regarding the incident".

The manager fired from Chipotle for the incident has not made a statement.

The group of five men were noticeably offended by the comments, telling other workers that they were being "stereotyped", as they filmed themselves in the eatery, according to the clip, which has been viewed more than 6.4 million times since it was posted Friday by one of the customers.

A video shot inside a St. Paul Chipotle restaurant is going viral on social media.


"Our policy is to treat our customers and employees fairly and with respect at all times and under any circumstances".

Ali, who was one of the customers, told theStar Tribune that he thought the employees came off as racist because they were being accused of being customers from a previous night where a group had dined and dashed at the restaurant. The manager said she thought it was the same guys, but she said she couldn't say with 100 percent certainty. "We are committed to doing the right thing and acting in a manner consistent with a thoughtful, fact-driven approach". They continued to berate the manager and a staffer who asked them to calm down when a white customer who came in after them was served without being asked to pay up front.

A Chipotle restaurant, August 5, 2018.

The tweets have since been taken down, but Twitter users defending the manager posted screen grabs of them over the weekend.

After the manager was sacked, other people on Twitter began re-posting past tweets from Ali's wherein he talked about "dining and dashing" or ordering food at a restaurant and leaving before paying.

Chipotle may be reconsidering the termination of the manager after social media posts following the firing suggested that Ali had bragged about dining and dashing at other restaurants prior to the incident, Fox News reported. Now the company says it has new information that warrants additional investigation. We now have additional information which needs to be investigated further.

Other reports by Iphone Fresh

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