The Epic Games Store Has Changed Its Refund Policy To Match Steam's

Doris Richards
January 14, 2019

Several other large publishers already have their own PC stores: Electronics Arts of "FIFA" and "The Sims" has Origin; Activision Blizzard of "Call of Duty", "Destiny" and "World of Warcraft" has Battle.net; Take Two's Rockstar Games of "Grand Theft Auto" has the Rockstar Social Club; and Ubisoft of "Assassin's Creed" and "Far Cry" has Uplay. In fact, the most recent controversy centered around data leaking for the Chinese government. Now, the company has made a few adjustments to their refund policy to make it similar to that of Steam.

The Epic Store's next free offering will be the original Jackbox Party Pack, the collection of group-based games you can play on your PC, phone, and/or browser with however many friends you can wrangle together.

Preorders can be cancelled for a full refund at any time prior to release; after release of "any playable version of the game, including beta versions", the 14 days/two hours rule will apply.


The full Epic Game Store refund policy is here. Steam lets you refund most DLC provided you haven't played the game it's attached to for more than two hours since you purchased the DLC. "The team is working on the self-service solution, but for now, you'll have to go through player support", Galyonkin said. Sergey Galyonkin, Epic's director of publishing strategy, announced the updated policy on Twitter, adding that players will still need to submit a support ticket to customer service for refunds, but that a "self-service" option is on the way. He also talked about the Epic Games store supporting 30 different regions for pricing with 130 countries total supported.

From there, you'll be able to install the game through the Epic launcher.

Other reports by Iphone Fresh

Discuss This Article

FOLLOW OUR NEWSPAPER