Samsung Galaxy S10 5G Receives Complaints in South Korea

Doris Richards
April 11, 2019

Last week, Samsung proudly announced the Galaxy S10 5G in Korea as the world's first full-fledged 5G smartphone. Well, since then Samsung has been facing issues with the device as complained by some early adopters. But within a week of its launch, users have been struggling with slow network speeds, limited connectivity, and the inability to switch back to a more reliable LTE connection. For a smooth transition between 5G and LTE networks, base stations need to be tweaked accordingly.

Users took to social media to complain that data service gets disconnected when the phone switches from 5G to 4G.

Samsung claims to have fully optimized the device with 5G networks after rolling out a new firmware on April 6.

Samsung has finally published the U.S. prices for the Galaxy S10 repairs, revealing how much it costs to replace a shattered front screen or back panel on the company's latest flagship. Samsung along with the telecom operators LG Uplus, SK Telecom and KT are not able to find where the problem is and have been blaming each other for the issues.

According to industry experts, the problem lies not in the carriers 5G stations but in the lack of network optimization. SK Telecom and LG Uplus noticed that the complaints have gone down after updating their base stations. We can expect to have some clarity as to whether the carriers or Samsung is to be blamed for this fault when LG releases the LG V50 ThinQ with 5G later this month. "The Galaxy S10 5G is loaded with one 4G antenna and one 5G antenna for the simultaneous reception of 4G signals where 5G telecommunication was not available". This means that you might get better connectivity to certain network towers when using the Fold on T-Mobile in rural areas as compared to using the Fold in the same areas on other carriers.

Other reports by Iphone Fresh

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